Frequently Asked Questions

Your Questions, Answered Clearly

About AI Assist APP

What is AI Assist App?

AI Assist App is a smart call answering and booking solution designed to make sure you never miss a customer. It answers calls instantly, captures leads, and books appointments directly into your calendar.AI Assist App is a virtual call answering and booking service powered by AI. It answers your calls instantly, books jobs or appointments directly into your diary, and ensures you never miss a customer again.

How does AI Assist App work for small businesses?

When someone calls your business, our AI answers on your behalf. It can handle enquiries, schedule bookings, provide information, and send you instant notifications freeing up your time to focus on your work.

Who can benefit from using AI Assist App?

AI Assist App is built for busy professionals who can’t always answer the phone. Tradespeople, restaurants, clinics, salons, and agencies all use it to make sure every call is answered and every lead is captured.

AI Assist App available 24/7, even outside business hours?

Yes. Whether it’s during the day, after hours, or even on weekends, AI Assist App is always on. Your customers never hear voicemail again.

Does AI Assist App replace a receptionist or support my existing team?

AI Assist App is designed to work alongside your business. It can handle overflow calls, after-hours enquiries, or act as your first line of customer service so your team spends less time on routine calls and more time on what matters most.

Features & Services

How does AI Assist App handle missed calls?

Instead of customers reaching voicemail, AI Assist App answers every call instantly. It captures the caller’s details, records their request, and ensures you never lose a potential lead.

How quickly does it answer calls?

Every call is answered within seconds no more customers waiting, hanging up, or calling your competitors.

Can it take bookings and appointments?

AI Assist App connects with your calendar or booking system so jobs, reservations, and appointments are scheduled automatically.

Will customers know they’re talking to AI?

No our AI is designed to sound natural and professional. Most callers believe they’re speaking with a live receptionist.

Is there a free trial available before committing to a subscription?

We offer a comprehensive free trial that gives you full access to our platform’s core features. This allows you to explore its functionality and determine if it’s the right fit for your needs before making a decision.

Industry-Specific Uses

How does AI Assist App help tradespeople capture more jobs?

When you’re on-site and can’t take calls, AI Assist App answers for you. It captures job details, books appointments, and makes sure you never lose work to missed calls.

Can AI Assist App book appointments while I’m with a client?

Yes. The AI can check your availability and schedule jobs directly into your calendar, so you can focus on the work at hand while still securing new business.

Can AI Assist App take table reservations and manage cancellations?

Yes. Customers can book or cancel tables through the AI, and you’ll receive instant updates so your bookings are always accurate.

Does AI Assist App answer common customer questions such as opening hours or menu options?

It can. AI Assist App is trained to provide your customers with the details they need like opening hours, directions, or menu highlights without tying up your staff on the phone.

Can AI Assist App schedule appointments for patients or clients?

Yes. The AI books consultations, follow-ups, or initial meetings directly into your system, helping you manage your schedule more efficiently.

Is customer data kept secure for clinical date using AI Assist App?

Absolutely. AI Assist App follows strict data protection standards, ensuring sensitive client or patient information is handled securely and in line with GDPR compliance.

Pricing

How much does AI Assist App cost?

We offer flexible plans starting with our affordable Starter package starting from only £99, designed for small businesses, right up to Enterprise plans for larger organisations.

Is there a free trial available?

Yes. You can try AI Assist App free for 14 days with no obligation. It’s the easiest way to see how it works for your business before committing.

Can I upgrade or downgrade my plan at any time?

Absolutely. You can adjust your plan as your business grows or changes whether you need more features, more capacity, or a simpler option.

Are there any setup fees or hidden costs?

Right now, we’re waiving the £249 setup fee so you can get started quickly. Your 14-day free trial covers all setup and running costs. After the trial, you’ll pay only for your chosen plan plus the usage charges for calls, SMS, and related services. These are kept low and transparent, with no hidden fees.

Do you offer discounts for annual billing?

Yes. Businesses that choose annual billing receive a discounted rate compared to paying month-to-month.

Getting Started & Support

How do I get started with AI Assist App

Simply sign up for the 14-day free trial or book a demo. Our team will guide you through setup so you’re up and running in no time.

How long does setup take?

Most businesses are fully set up within a few days. We’ll collect your business details, connect your phone system and calendar, then run tests to make sure everything is working smoothly before going live.

Do I need special equipment or software to use AI Assist App?

No extra hardware is required. AI Assist App works with your existing mobile, landline, or VoIP system, and connects easily to popular calendars and CRMs.

What support is included with my plan?

All plans include access to our support team by email, and higher-tier plans include priority support and dedicated account management.

Can I train the AI to answer custom questions for my business?

Yes. You can customise greetings, responses, and FAQs so that every interaction reflects your brand and provides accurate information to your customers.

Compliance & Data Security

Is AI Assist App GDPR-compliant?

Yes. AI Assist App is fully compliant with UK and EU GDPR regulations, ensuring that customer information is handled responsibly and securely.

How does AI Assist App store call details and customer information?

All data is encrypted and stored securely. You remain in full control of your information, and nothing is shared with third parties without your permission.

Can customers opt out of AI interactions?

Of course. If a customer prefers to speak directly with you or your team, the system can forward calls or provide an alternative contact option.

Is sensitive information, such as medical or financial details, protected?

Absolutely. AI Assist App is built with strict privacy measures to safeguard sensitive data, making it suitable for industries like healthcare and professional services.

Does AI Assist App integrate with secure systems like CRMs or booking software?

Yes. Our integrations use secure connections (SSL/HTTPS) to ensure data transfers between your systems and AI Assist App remain protected.

Empowering businesses with innovative AI Voice and chat solutions. We are committed to providing seamless support and fostering growth. Connect with us for a brighter, smarter future!

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